These Terms & Conditions ("Terms") govern access to and use of the FindBestStay API platform ("Service") by any registered vendor ("you", "vendor"). By registering an account or using the Service, you agree to these Terms.
You must provide accurate business and contact information when registering. You are responsible for maintaining the confidentiality of your account password and any API Key/Secret pair generated under your account, and for all activity that occurs using your credentials.
Access to each service category (Flights, Hotels, Activities) is granted at FindBestStay's discretion following your access request. FindBestStay may set per-account limits, including call-rate caps and a minimum wallet balance required to use the Service, and may suspend or revoke API access at any time for a breach of these Terms, suspected misuse, or non-payment.
The Service operates on a prepaid wallet basis. You must maintain a sufficient wallet balance to cover bookings you intend to make. Your wallet is debited automatically at the time a booking is created, for the full price shown in that booking's API response. See our Refund Policy for cancellation and refund terms.
A booking created through the API begins in Pending status. FindBestStay then confirms the booking with the underlying travel supplier and updates it to Ticketed (with PNR/confirmation/voucher details available via the API) and finally Confirmed once invoiced. FindBestStay is not liable for delays or failures caused by third-party travel suppliers once a booking has been accepted for processing, though we will make reasonable efforts to resolve issues promptly.
You agree not to: misrepresent FindBestStay as any other company or brand in violation of these Terms; attempt to reverse-engineer, scrape, or exceed the intended use of the API beyond your assigned limits; use the Service for any unlawful purpose; or share your API credentials with unauthorized third parties.
The FindBestStay name, branding, and API documentation remain the property of FindBestStay. Nothing in these Terms grants you rights to FindBestStay's brand beyond what is necessary to integrate with and reference the Service in your own product.
The Service is provided "as is." To the maximum extent permitted by law, FindBestStay is not liable for indirect, incidental, or consequential damages arising from use of the Service, including losses arising from travel supplier errors, pricing changes between search and booking, or service interruptions.
You may close your account at any time by contacting support. FindBestStay may suspend or terminate your account for breach of these Terms. Wallet balance and booking history are retained after termination as described in our Privacy Policy.
We may update these Terms from time to time. Continued use of the Service after an update constitutes acceptance of the revised Terms.
Questions about these Terms can be sent to info@findbeststay.com or via our Contact Us page. Customer Care: (011) 6929 6230.